Week’s Best – March 24 – Ryan Withdraws Healthcare Bill – 2017 HR Trends – 10 Top Interview Mistakes

As we pass the end of month two in the Trump administration, the Trump administration suffered a legislative defeat on its Obamacare bill replacement; but, there is good news on the economic front.

The fate of Obamacare was to be decided today, but President Trump and Speaker Ryan did not drum up enough votes to pass the American Healthcare Act; instead they withdrew the bill.  Ryan says we’ll have to live with Obamacare for the short-term – Reuters has the story.

Economically, SHRM reports ‘Job Cuts are Down 40% Year Over Year‘; and, at the same time, Business Insider reports that the Gallup organization finds Economic Optimism is at Its Highest Level in 9 Years.  Inc. also reports a 9-Year High in Economic Optimism Among Business Leaders.

SPECIAL EXCLUSIVE:  STAFFLINK has published a great, free resource for small and mid-size companies called THE 2017 HR TRENDS Toolkit.  You can receive a free copy by clicking this FREE DOWNLOAD link.  The Toolkit provides you all the latest HR changes and trends you should know about this year; it is user-friendly, and also contains free resources.

 

The 2017 HR TRENDS Toolkit covers;

  • Recruiting & Hiring

  • Employee Benefits

  • Compliance

  • Risk

  • Employee Engagement

Get Your FREE COPY and keep it on hand.

In HR, Inc. posted an article about The 10 Most Common Job Interview Mistakes.  The post provides advice on what ‘to do’ instead … and, Inc.’s Marcel Schwantes’ believes The Job Interview Will Soon Be Dead; find out why, and what is replacing it in his post … and, a controversial new bill has been introduced that appears to mandate ‘genetic testing’ of employees – is that true?  SHRM provides the details.

In Productivity, 7 Ways to Use Data Analytics to Grow Your Company is a helpful review of a small business case study.  The article makes data science a little more practical, and less nebulous.

In Tech & Trends, Business Insider published The Retail Apocalypse Has Officially Descended Upon America – a revealing look at the slow death spiral of American malls and retail chains … and Apple unveiled its new iPhone 7 – in red.  You can read and watch one of the better reviews here in The Verge.

Enjoy Your Weekend.

2017’s Real Keys to Employee Engagement

Chapter 5

EMPLOYEE ENGAGEMENT

Employee Engagement is the focus in 2017 for small and mid-sized companies.  The tight job market, new hiring, and the cost of losing top talent – roughly half their annual salary – has companies focused on retaining their best people. But, per Gallup’s new 2017 ‘State of the American Workforce’ report, only 33% of American workers are engaged; 47% of employees say now is a good time to find a quality job; and, 51% are actively searching for new jobs or watching for openings. 91% of those that find new jobs find them at another company.

Part of the problem is that old ways of hiring and managing are less effective today.

This Post is one chapter in our new 2017 HR TRENDS Toolkit – 40 pages of Trends, Tips & Findings on Recruiting, Benefits, Compliance Issues, Risk & Employee Engagement.

2017 HR TOOLKIT FOR SMALL AND MID-SIZE COMPANIES - LETTER SIZE - STAFFLINK

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Millennials, who will soon make up more than half the employment workforce, approach a role with a highly define set of expectations: they want their work to have meaning and purpose; they want frequent communication with their manager, development opportunities, flexibility and autonomy, coaching, and a sense of stability and security.

But that’s not what’s happening; thus, turnover is high, and employee engagement low. Employees are not motivated to perform to their full potential. Per the Gallup study, there are three major reasons for this apathy: unclear and misaligned expectations; inactive and infrequent feedback; and, unfair evaluation practices and misplaced accountability.

Regarding feedback, only 23% of employees strongly agree their managers provide helpful feedback. On evaluation practices, only 30% say their managers include them when setting goals, or even understand their strengths.

But retaining talent is not the only reason to improve Employee Engagement. Higher workplace engagement leads to 37% lower absenteeism, 41% fewer safety incidents, and 41% fewer quality defects. Organizations that have over 50% Employee Engagement keep 80% of their customers – an 18% improvement. Highly engaged employees can increase profits $2,400 per employee, per year. And, regarding retention, high engagement business units achieve 59% less turnover.

KEYS TO EMPLOYEE ENGAGEMENT

Employee engagement is the new focus in 2017. Managers, per the Gallup study, need to approach their role as ‘coaches,’ rather than ‘bosses.’ The rewards are significant; the consequences of not adapting are too.

Pay is important, but it is not among the top three drivers of Employee Engagement.

A study in a recent Glassdoor Survey revealed that when selecting a job, salary and benefits are important, but that the most important consideration is company culture; and, salary does not even rank in the top 3 when it comes to employee engagement.

In contrast, culture and values, career opportunities, and trust in senior leadership are the biggest drivers of long-term employee satisfaction. What is culture? Glassdoor described it this way:

An employer’s culture and values rating probably represents a combination of factors that contribute to overall well-being such as company morale, employee recognition, and transparency within the organization.

I think you could add career advancement opportunities to that definition.

Companies with the best engagement scores get it. They treat their employees well, provide great benefits and promotional opportunities, and provide an outstanding company culture.

The Glassdoor survey revealed the Top 50 Best Companies work for, according to employees. Delta Airlines ranked 21 on the survey, and one of their employees described their experience this way, “Delta is in a fast-paced industry, and treats employees well, provides good compensation and great benefits … a diverse work environment and everyone loves to travel. Good opportunities to advance.”

Similar comments were made about all the companies in Business Insider’s top 50. But this quote from an associate analyst at Southwest Airlines, #28 on the list, sums up what sets these companies apart:

Great flight benefits, amazing 401K matching, many insurance options, and a great company culture. You can tell they really value their employees.

 The focus on company culture and career advancement opportunities confirm a recent Korn Ferry research study that showed nearly two-thirds of respondents would prefer to get a promotion with no salary increase than a salary increase with no promotion.

The focus on employee engagement is causing a shift in some company spending, too.  Kraft Foods had been buying national ads on the Super Bowl for several years. This year, Kraft decided to abandon their Super Bowl Ad, and put that money into a ‘paid day off’ for their employees.

THE PRIMARY IMPORTANCE OF GOOD MANAGERS

Career advancement opportunities and great benefits both contribute to an attractive company culture. But one of the findings of Gallup’s State of the American Workplace study reveals the primary role of management in engagement. The report confirms the modern proverb, ‘people don’t quit jobs, they quit managers.’

Most people become managers because they’re great at a core skill – sales, marketing, coding, and so on. It usually isn’t because they’re great leaders. But leaders are necessary for an engaged workforce. The Gallup study found that employees who are supervised by highly engaged managers are 59% more likely to be engaged themselves. The study also found that 80% of those dissatisfied with their managers are also disengaged from their employers; and, 50% of adults have left their job to get away from their manager.  Conversely, employees who believe their managers can name their strengths are 71% more likely to feel engaged and energized, and 67% of employees who strongly agree that their manager focuses on their strength or positive characteristics are highly engaged.

The importance of managers to employee engagement and profitability is so important, per HR guru Tim Sackett, that he thinks it is time to ‘adjust the rules.’ In a recent post for Inc., Sackett lists ‘free fixes’ to develop better employee retention. At the top of his list is “fire the manager with the lowest retention rate.’  Per Sackett:

You have the data and you know who is turning people over. Your organization needs to send a message that managers, not HR and not the CEO, are responsible for retaining talent. This has to be the first step! Your leaders must have a clear understanding it is their job to retain their employees, and it’s your job to hold them accountable for it.

How can you evaluate the effectiveness of management and employee engagement practices at your company? The Gallup study created 12 specific questions for their survey. These questions provide insight into what constitutes effective leadership and an engaged workforce.

  • I know what is expected of me at work
  • I have the materials and equipment I need to do my work right.
  • At work, I have opportunity to do what I do best every day.
  • In the last seven days, I have received recognition or praise for doing good work.
  • My supervisor, or someone at work, seems to care about me as a person.
  • There is someone at work who encourages my development.
  • At work, my opinions seem to count.
  • The mission or purpose of my company makes me feel my job is important.
  • My associates or fellow employees are committed to doing quality work.
  • I have a best friend at work.
  • In the last six months, someone at work has talked to me about my progress.
  • This last year, I have had opportunities at work to learn and grow.

Gallup describes this need for actively involved leader-managers as those who see their role not as ‘bosses’ and ‘task masters,’ but as ‘coaches’ who are actively engaged in helping employees improve their performance through constant, positive feedback and collaboration, with a view toward future performance.

As one writer put it, “Managers leave accomplishments; leaders leave people transformed through love and character.”

PERKS THAT AREN’T WORKING

Companies have tried several different things to increase engagement and retention, but not all of them work. Before we get to those that do, we’ll take a moment to review a few trends informed companies are phasing out.

Junk Food

In our chapter on ‘Employee Benefits,’ we mentioned that free food and entrees can save employees time and improve productivity. But some companies are abandoning ‘junk food’ because it contributes to reduced productivity, tiredness, and late morning and afternoon ‘blahs.’

Unlimited Time Off

Unlimited time off is a recent trend touted in business publications the past few years, but studies show that this benefit is harming employees because they do not know how much time is truly ‘OK’ with senior management; and, they can’t decide what to do with the unlimited possibilities.  Thus, they are taking less time than before UTO policies, and experiencing lower levels of productivity and higher levels of burnout.

Kickstarter is one company that experienced this problem. As a result, they amended their policy to allow 25 days of paid leave – a substantial improvement over the standard two weeks. They now report employees are taking more time off, and coming back refreshed – the goal.

Closing the Open Office

Perhaps the ‘worst’ idea for improved engagement has been open offices. Studies show that 77% of employees prefer quiet when they need to focus, and 69% are dissatisfied with noise levels at their primary workspace. Studies reveal workers are up to 66% less productive when exposed to just one nearby conversation.

The European Union has also found open offices to be a costly business. They commissioned a study that found lost working days, healthcare costs, impaired learning and reduced productivity from open office environments cost European businesses about 52 billion dollars (US) annually. Buried within that figure are lots of sick days.

Workers in open-plan office spaces take 70% more sick days than home workers. And, the Gallup study found that 41% of employees would change jobs to have a door they could shut.

As far as employee engagement, open offices are one thing companies should consider jettisoning in 2017.

WHICH ENGAGEMENT PRACTICES WORK ?

Beyond the importance of leader-managers, there are several Employee Engagement ideas practices proving valuable: flexible schedules, adjustable benefits, employee development programs, paid time off, and genuine praise are some of the most significant. And you can expect the best companies to utilize some of these strategies in 2017.

Flexible Schedules

Flexible schedules are the #1 preference among millennials, and 51% say they would change jobs for this benefit. The ability to leave early for a child’s game or activity and make up that time somewhere else is highly desired by this demographic with children. If you can run your business in a way that allows for flexible work schedules, you have a talent advantage.

If you can’t, you’ll soon be fighting for talent that is second-tier.

Adjustable Benefits Packages

Due to wild growth in employee benefits, the best companies have better opportunities to create ‘customizable’ benefits, where an employee selects benefits from a ‘pool’ that work best for his or her situation. This approach usually comes with a budget, so it is not a costly benefit.

Paid Time Off (PTO)

Companies that can improve on the customary 2 weeks of paid time off are at a strong advantage in this year’s recruiting wars. AirBnB, considered by some to have the best benefits package in the U.S., provides their employees a month of paid time off to travel anywhere in the world. Paid time off is one of the most important benefits to millennials, and you can expect the better companies to increase it to lure the best talent.

Genuine Praise and Recognition

Take notice of this one. This can be powerful, yet inexpensive. Across the entire spectrum of employee demographics, praise and recognition are two important elements in good company culture and high employee engagement.

A Harvard Business Review article revealed that a study of 60 strategic business unit leadership teams found that teams with the greatest number of positive interactions had significantly higher scores in financial performance, customer satisfaction ratings, and feedback ratings from team members. The average ratio for the highest-performing teams was 5.6 positive comments to every negative comment; medium performing teams averaged 1.9 positive comments to every negative comment; and, the lowest performing teams averaged one positive comment to every three negative comments.

Companies that focus on positive, encouraging interactions and training for managers will retain their employees to a greater degree, and experience higher engagement.

Autonomy

The importance of autonomy in company culture, employee engagement, productivity, and overall well-being is receiving greater visibility in 2017. A recent post in Inc. cited two studies showing that autonomy is the most important key to personal happiness, and employee productivity.

An article in Fistful of Talent revealed that autonomy, more than anything else, improves engagement. Per the author, “Asking employees the question, ““How much control do you want over what you do every day?is guaranteed to ‘blow up’ your engagement scores.

Think about it, owners, managers, and entrepreneurs have the highest engagement because they have the most ‘control.’  Yet, in difficult times many managers ‘micro-manage’ to get the result they want. Studies, however, show the key to engagement is to provide employees greater control. One study found an association between “high levels of perceived control with high levels of job satisfaction, commitment, involvement, performance and motivation, and low levels of physical symptoms, emotional distress, absenteeism, intent to turnover, and actual turnover.”

A University of Michigan study found an association between “autonomy and high levels of job satisfaction and organizational commitment, lower turnover, increased performance, increased effectiveness, and increased motivation … When employees are genuinely empowered, they’re more likely to act, work independently, and still feel fulfilled by what they do.”

Autonomy, company culture, flexible work schedules, and leader-managers that coach are the  leading Employee Engagement trends in 2017.

Performance Reviews

In recent years, there has been a movement to abandon performance reviews. But research shows that eliminating performance reviews reduces employee productivity by as much as 10%. The key to effective reviews, says the literature, is changing ‘how’ they are conducted.

The 2017 Gallup State of the American Workplace report identifies three changes that improve the effectiveness of performance reviews: greater frequency throughout the year (at least twice); a greater focus on the future than on the past; and, the inclusion of ‘peer’ reviews because peers understand the work and challenges of their co-workers.

SUMMARY

Autonomy, company culture, flexible scheduling, career growth opportunities, genuine praise, and managers that work as coaches rather than top-down bosses, are the keys to employee engagement, and the trends one finds among the best companies in 2017.

Managers hold the key to the door of improved employee engagement. Rather than viewing employees as hired, replaceable help, engagement grows as managers invest and coach employees.

An earlier quotes sums it up well, “Managers leave accomplishments; leaders leave people transformed through love and character.”

HAVE AN HR QUESTION?  WE CAN HELP.

STAFFLINK is a PEO (Professional Employer Organization) that helps small and mid-size companies:

Recruit, Train and Retain Top Talent

Create Fortune 500 Benefits Packages

Prevent Compliance Issues

Minimize Risk

Improve Employee Productivity

Call me, Abram Finkelstein, President, at 1-877-899-LINK if you have HR questions, or would like to know how we can save you time, and help grow your company.

2017 HR TRENDS in RECRUITING & HIRING

2017 HR TRENDS

RECRUITING

The Job Market

The outlook for 2017 is predominately growth – in the economy, and in salaries. A recent SHRM report forecast a 3.2% growth in salaries. However, the pool of job applicants is shrinking, which is why so many companies are increasing salary offers.

Those that are not are having a harder time finding top talent.

Amid this tightening job market, there is another dynamic shaping the recruiting landscape: some companies are having a hard time finding applicants with the skill sets they need; and, even when they do, they are behind the curve offering commensurate salaries.

Though the unemployment rate is expected to remain in the 4-5% range, there is also a problem with ‘under-employment.’ Many of the jobs that have been created are low-wage jobs; higher paying jobs that can support families have eroded, and many people that lost high-paying jobs do not have the skills necessary for top paying jobs today. This disconnect is contributing to the 4- 5% unemployment rate.

Good candidates with the skills needed, on the other hand, are moving more freely toward higher paying jobs with opportunities for promotion and career growth. A recent study found professionals consider promotion opportunities more important than pay. As a result, tenure, too, is down to 4.4 years – its lowest point in 10 years.

There is no way to calculate, reliably, what a bad hire costs a company, though 30% of that employee’s annual salary is a conservative estimate.  But in addition to direct costs, there are other real costs – lowered productivity and employee morale – that make it important not only to find, but retain top talent.

In this tight job market, some companies are having success recruiting top talent; they are using new strategies – video, artificial intelligence, mobile-centric approaches, new and custom benefits packages that include flexible scheduling, and more –  to hire and retain employees.

2017 HR TRENDS Toolkit

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 2017 RECRUITING TRENDS

Greater use of video, mobile-centric recruiting strategies, adjustable benefits packages, flexible scheduling, and artificial intelligence are noteworthy 2017’s HR trends – how some companies are changing recruiting.

RECRUITING & VIDEO

Video in recruiting is cost-effective, efficient, and more engaging to potential job applicants. An SHRM article reported on a network of healthcare providers in the Philadelphia:

Main Line Health, a network of hospitals and health care centers in the Philadelphia area with 10,000 employees and 2,000 physicians, uses video to reach multiple job applicants simultaneously. The system allows HR to perform pre-interview screening, assess an individual’s skills, and evaluate who should be invited for an in-person interview by identifying the strongest candidates based on their competencies and experience after comparing responses to a uniform set of questions.

The process saves the employer time and allows job seekers to share their stories when it’s convenient for them. “The use of video interviewing has cut down the many phone calls, messages and e-mails between the recruiter and the candidate,” says Main Line’s Manager of Recruitment Rhonda Barrison. She says the system lets applicants respond via a video link “when they have the availability and privacy to do so.

One global technology company’s use of video resulted in a 20% increase in hiring capability with the same staff.

A small business in Alpharetta, Georgia was inundated with over 1,000 resumes for an entry-level sales position after deploying a video-based system to handle interviews. The company’s talent director reported, “I reviewed 1,000 candidates in the time it used to take me to deal with 100 via resume and phone.”

Applicants are using video links to submit video resumes that are much more helpful to a company’s recruiting effort, but companies are also using video to stand out from their competitors, providing short insights to the company’s culture and employees.

Fidelity, the nationwide financial services company, began creating short 30-40 second videos that introduced a position’s hiring manager and co- workers to potential applicants. The videos were shot on smartphones and distributed in their job posts. The results were powerful. Fidelity’s Talent Director, Trish Davis, reported that applicants spent twice as long with the video posts, and that they had far better engagement.

The firm with whom Fidelity worked, reported that applicants are four times more likely to pass a video job posting around. And, the videos don’t have to be professional; brief and authentic work best.

Video is perfectly suited for the myriad social media platforms, and growing mobile-centric environment – able to adapt well to virtually any text or social media platform.

Video chat, too, is growing in popularity. Reports indicate that 36% of smartphone users use messenging services like Facebook Messenger and What’s App. These numbers should continue to grow in 2017. Last year, an HR professional in India began a What’s App chat group strictly for HR professionals, and focused on jobs; within one year, six more groups launched, each one containing the maximum number of 236 individuals.

One group reported 55 job success stories. Clearly, incorporating video into recruiting is an important trend.

MOBILE-CENTRIC is NO LONGER AN OPTION

If you haven’t adapted your recruiting process around mobile, you are already at a disadvantage. More people now open emails on their mobile phones than on a desk or laptop computer, especially millennials. In 2016, mobile communication surpassed laptop and desktop for the first time. What this means is that recruiting strategies must account for mobile. In 5 Ways to Use Tech to Drive Hiring, HR consultant Tony Dill explains why mobile adaptation is important:

Many HR departments have not even investigated whether their online job applications function on multiple platforms. An application that’s unusable on a phone or tablet gives off a poor impression, and is less likely to be completed. Conversely, a bright, clean interface that’s mobile-optimized is appealing to millennial talent, and begins building brand loyalty before applicants ever set foot in your offices.

Are your questionnaires brief? Do they reflect your company’s understanding that a large share of prospective employees will be responding on their smartphones? If it’s too long, Dill says it will lose you candidates:

Applicants want to see an application that’s brief. Ten questions or less, in fact … Filling out a long application on a mobile device is a hassle. Applicants know they’re going to provide you with a resume and cover letter. They know there will be an interview process. Redundancies feel like time-wasters.  And job-seekers are applying for multiple open positions, so while a long application may not seem like a problem to you, and you may even view it as a useful tool to weed out less serious candidates, job seekers’ time is at a premium … 62% of them say your application should take no more than 20 minutes to complete. 60% say they won’t finish an application that’s too long.

Studies also reveal that 500-600 word job descriptions work best.

THE GIG ECONOMY

Remote and freelance employees are trending. Intuit, the QuickBooks company, released a report showing that more than 60 million Americans will be working in some form of freelance capacity by 2020 – that’s 40% of the American workforce. The growth of this demographic is due to the experience and cost-effectiveness freelance workers provide.

Freelance sites like Upwork, Toptal, and collaborative sites like Trello and Slack are making freelance relationships seamless. Companies save 20-30% with freelance workers on benefits packages, and other assorted costs like office space. In addition, companies invest less in training because freelancers are generally adept at their trade or skill.

The freelance trend works well for companies with projects; or, for growing companies that cannot yet afford to hire full-time employees. The trend is growing, and some of the most successful companies are increasing their use of freelance employees, and adding remote positions because it is a strong benefit that appeals to millennial employees.

Fast Company’s article, ‘The Digital Nomads Guide to Working Anywhere’ is a good resource that provides excellent remote working tips.

RECRUITING MILLENNIALS

Millennials are a unique breed, as anyone that hires them already knows; and, in 3 years they will make up more than 50% of the workforce. This demographic is mobile-centric, highly concerned about purpose and passion in their work, and, for the first time this year, the largest segment in our population. With this change is a different focus on what’s most important in job selection. For millennials ‘company culture,’ is what’s most important.

An SHRM article about a recent Korn Ferry study stated:

The No. 1 reason candidates choose one job over another today is company culture (23 percent of respondents selected this option), followed closely by career progression (22 percent) and benefits (19 percent) … Five years ago, in the aftermath of the Great Recession, 39 percent of respondents chose a prospective employer’s benefits package as the top reason to choose one job opportunity over another, according to the study, followed by company reputation (19 percent) and job stability (16 percent).

Sometimes referred to as the ‘Peter Pan’ generation due to their propensity to avoid ‘growing up,’ these adults born between 1980 and 2000 value ‘humor’ more highly than other demographic groups; and, companies are now including humor in recruiting millennials.

General Electric has long been known as a manufacturing company, but in recent years they have become global leaders in the development of world-changing technologies. To overcome the manufacturing perception that was hindering their recruiting efforts, they combined both video and humor into a campaign designed to attract millennials.

It worked. Per GE, their ‘What’s Wrong with Owen’ campaign received more than 800,000 views and generated an eight-fold increase in job applications.  GE’s ability to capitalize on recruiting trends helped them succeed finding talent.

ARTIFICIAL INTELLIGENCE

SHRM’s recent post from Pamela Babcock, How Intelligent Machines are Changing Recruiting presents several new AI products intended to help improve recruiting efforts. To this point, the services are focused on       ‘process automation and efficiency.’

Though AI is new in recruiting, and its impact not yet clear, the article mentions a Harvey Nash Human Resources 2017 Survey that found ‘15 percent of HR leaders polled from 40 countries said artificial intelligence and automation are already impacting their workplace plans; and, another 40 percent said they expect AI and automation to affect their plans within two to five years.’

The SHRM article identifies several intelligent approaches gaining interest in HR circles:

Boston-based Affectiva, an emotion recognition software company, helps gauge candidates’ emotional intelligence and truthfulness during video interviews by analyzing facial expressions, word choice, speech rate and vocal tones … Hire IQ is using voice analytics to aid recruiters in hiring workers for jobs like customer contact representative … Mya uses natural language technology to ask questions of candidates based on job requirements … keeps them apprised of their hiring status, and answers candidate questions on company policies, benefits, and culture around- the-clock through SMS, Facebook, Skype, e-mail or through a browser window called a chat client where people can chat instantly … and X.ai, an artificial assistant schedules meetings or candidate interviews with no need for human intervention.

Even IBM’s Watson, according to the article, “can help recruiters measure the degree of effort required to fill certain job openings and help prioritize job requisitions.”

There is even software that can predict how likely passive candidates are to be interested in a job (EngageTalent), and an articial intelligence assistant that interacts with recruiters like Amazon’s Alex (RAI).

Articial Intelligence is disrupting the HR industry, and appears poised to help recruiters improve their ability to find and recruit top talent.

Week’s Best – Trump’s Speech & Business | #1 Key to Fulfillment | The Best Mentors

March is already here – the first two months of 2017 have gone by quickly.

Just a little over a month into his presidency, Donald Trump delivered a speech that won over many of his staunchest critics – even if just for a short time.  Business Insider described it as ‘Presidential,’ and posted an article that touched on all the important points – many were business related.  The speech confirmed that he intends to repeal and replace Obamacare; that his administration is working on tax reductions; and, that he is reducing regulations on business owners; growth, he constantly repeats, is his focus … Bloomberg zeroed in on what Trump’s call for a ‘border tax’ on imports actually means, and how Republicans in congress are responding.

In HR, Inc. published the findings of a 75-year Harvard study on personal fulfillment, and found one thing stands out above everything else.  You can learn the key by reading the article here … SHRM posted an article about how companies can be Pet-Friendly – a trend among businesses trying to lure millennials …  Remote workers are another trend with businesses of all sizes.  By 2020, experts believe that 40% of Americans will be remote or freelance.  Law Logix’s I-9 Rules for Remote Workers will give you plenty of helpful information … and Fast Company’sDigital Nomad’s Guide to Working Anywhere on Earth‘ is a good resource for finding some of the best software and services available for remote work, or for managing remote workers.

In Leadership, Harvard Business Review published a brief article on What the Best Mentors Do – a highly popular post that reveals the things that work, and the things that will ruin a mentor relationship.

In Productivity, Lifehacker posted an article that can help you separate productivity from busyness.  Productive or Busy ?  8 Ways to Tell gives you a list of questions that can expose your personal time-wasters.

Enjoy Your Weekend.